Energy firms bamboozle customers

The BBC reports that Ofgen thinks that energy firms are causing confusion with customers over prices. The regulator said that customers were "bamboozled" by a complex system of tariffs, which have increased from 180 to more than 300 since 2008. Maybe now the chief executives of the "big six" will wake up and realise this.

BBC Watchdog has been reporting on the business models of the energy firms for years. Nothing much gets done to change the culture of corporate sleaziness with regard to customer relations. Perhaps a good jolt of electrical voltage might raise awareness. Can they really think we think highly of them? They are only concerned with their own pay and placating shareholders. The rest of us can go hang. Well, maybe not now.

Posted in: energy companies,Ofgen,utilities