Air India passengers kept 8 hours on plane on runway

Welcome aboard your flight from Gatwick to Heathrow

Air India has given some of its passengers a journey to remember. They were stranded on a plane on the runway at Gatwick Airport for more than eight hours after fog caused their flight to be diverted. Now that's not unusual if fog descends. Safety comes first, obviously. The Air India flight was on its way from Bombay to Heathrow. However, the airline had to wait for a crew to shift the plane from Gatwick to Heathrow and that was when the long wait started.

It's a good thing it all happened on a relatively cool day in October. Had it been on the 1st day of this month, they might have felt it was like the Black Hole of Calcutta all over again. What I don't get is that Air India felt incapable when an explanation was requested. Simply saying "No Comment" doesn't quite cut it. These passengers paid good money for their flights. A bit of civility at a time of stress would have been welcome I do not doubt!

Posted in: Air India,aircraft safety,airlines,Gatwick Airport